Frequently Asked Questions
Find the answers to some of our most frequently asked questions here.
Each API may have its own errors detailed in its specification, however there are common errors related to security or connectivity that may be encountered when first attempting to invoke an API. Please see General API Error Responses for more details.
Please refer to the API home page to explore APIs offered by MetLife.
After you have explored our available APIs and determined which you want to integrate with, please refer to the integration guide for next steps. You can also reach out to our support team.
Secure invocation over HTTPS helps protect the integrity of the data exchanged by APIs. MetLife API consumers have to trust Digicert certificates, issued under one of the oldest and most widely supported roots in the industry. If for any reason, your API client does not trust Digicert issued certificates, you can download the root from https://www.digicert.com/digicert-root-certificates.htm. Please choose the certificate "DigiCert Global Root CA". This certificate will need to be installed on your application or system trust-store. Additional help can be found at https://knowledge.digicert.com
Please reach out to our support team.